What is SmartVoice Service?

What It Is
SmartVoice Service replaces your current local and long-distance telephone service. You select how many phone lines for each office location, how many toll-free and local numbers, and the type of phone numbers you want (Basic Number, Voicemail Number, Follow-Me Number with Voicemail, Fax Number, Automated Attendant Number, or Conferencing Number). Many of the phone number types available can be customized for your specific business need or for each employee's specific working situation (in the field, in the office, etc).

How it Works
A small piece of equipment (called a VoIP gateway) is installed in each of your offices. The gateway has telephone lines that connect to your existing phone system. The gateway also connects to a broadband data circuit at your office. Phone calls to and from your office pass over the broadband data circuit to the gateway, and from the gateway to your PBX. If you have more than one office location, you will need a gateway at each location.

The gateways are available in a variety of sizes to accommodate the specific number of phone lines you need at each office location. The gateways are also available in either analog or digital (T1, PRI) versions to accommodate the specific telephone line interface requirements of your existing PBX or Key System.