Viewing the Call History for a Number
You can view the Call History for any enhanced number that has been provisioned for your company. The call history, for each call, includes:
- Time the call was made
- Date the call was made
- Duration of the call
- Number called
To view the Call History number, proceed as follows:
- Login to Service Administrator, as described earlier in this tutorial under Logging In.
- Click the Reports and Billing tab.
- Click the Call History button.
NOTE: It is also possible to get to the Call History screen from the Phone Number Detail screen. Refer to the Viewing Phone Number Details section of this tutorial for more information. - Find the number you wish to view the Call History for on the list of numbers displayed on the Call History screen. Use the scroll bar if necessary.
- Click the view history button corresponding to the number you wish to view the Call History for.
