Intermedia Service Administrator Tutorial

Viewing the Call History for a Number

You can view the Call History for any enhanced number that has been provisioned for your company. The call history, for each call, includes:

  • Time the call was made
  • Date the call was made
  • Duration of the call
  • Number called

To view the Call History number, proceed as follows:
  1. Login to Service Administrator, as described earlier in this tutorial under Logging In.
  2. Click the Reports and Billing tab.
  3. Click the Call History button.

    NOTE: It is also possible to get to the Call History screen from the Phone Number Detail screen. Refer to the Viewing Phone Number Details section of this tutorial for more information.
  4. Find the number you wish to view the Call History for on the list of numbers displayed on the Call History screen. Use the scroll bar if necessary.
  5. Click the view history button corresponding to the number you wish to view the Call History for.