Viewing Phone Line Details

The Service Summary screen provides a summary of the phone lines in your business. If you would like more detailed information, including a list of all gateways and gateway types installed for your business, you can access this data via the Phone Line Details screen.

Getting to the Phone Line Detail Screen
To view the Phone Line Detail screen proceed as follows:

1. Access the Service Summary screen, as described earlier in this tutorial under Viewing the Service Summary.
2. To access the Phone Line Detail screen, click on the “Phone Line Detail” link at the top of the Service Summary screen, or click the “View Detail” link next to the Phone Line Summary on the Service Summary Screen.

Understanding the Phone Line Detail Screen
The Phone Line Detail screen includes a list of all gateways installed in your business. For each gateway, the following information is provided:

• Location – The location of the gateway.
• Gateway Name – The name assigned to the gateway (if you have more than one gateway installed at a location, the name is used to distinguish between gateways).
• Gateway Type – Describes whether the gateway provides analog or digital phone lines.
• Gateway Size (lines) – The maximum number of physical phone lines on the gateway (note that your company may have ordered fewer lines than the maximum number of physical lines available on the gateway).
• View Hunt Groups – Clicking this button allows you to access the Hunt Group Detail screen for this gateway.