Intermedia Service Administrator Tutorial

Viewing Hunt Group Details

A hunt group is a collection of phone lines on a gateway that are configured to “hunt” from one line to the next if any given line is in use. Typically all lines on digital gateways are configured as part of a single hunt group. By default, the lines on analog gateways are also configured to be part of a single hunt group, however it is possible to make exceptions. For example you may want a phone line on an analog gateway to be connected to a fax machine, in which case you would not want it to be part of the main hunt group for your business.

The Hunt Group Detail screen allows you to view the configuration of hunting on each gateway.

Getting to the Hunt Group Detail Screen
To view the details for the hunt groups provisioned for a specific gateway, proceed as follows:

  1. Access the Phone Line Detail screen, as described earlier in this tutorial under Viewing the Phone Line Details.
  2. To access the Hunt Group Detail screen, click on the “View Hunt Group” button next to the specific gateway you are interested in.

Understanding the Hunt Group Detail Screen
The Hunt Group Detail screen includes a list of all physical phone lines on the gateway you have selected. For each line on the gateway, there is an indication as to whether the line has been configured as part of a hunt group. If there is more than one hunt group configured on a gateway, the hunt groups will be uniquely named.