Viewing Phone Number Details

The Service Summary screen provides a summary of the phone numbers in your business. If you would like more detailed information on these numbers, you can access this data via the Phone Line Details screen.

Getting to the Phone Number Detail Screen
To view the Phone Number Detail screen proceed as follows:

1. Access the Service Summary screen, as described earlier in this tutorial under Viewing the Service Summary.
2. To access the Phone Number Detail screen, click on the “Phone Number Detail” link at the top of the Service Summary screen, or click the “View Detail” link next to the Phone Number Summary on the Service Summary Screen.

Understanding the Phone Number Detail Screen
The Phone Line Detail screen includes a list of all gateways installed in your business. For each phone number, the following information is provided:

• Selection Checkbox – Allows you to select one or more numbers to be deleted permanently from your service.
• Phone Number – The phone number.
• Extension – The extension within your business dial plan that has been assigned to this phone number.
• Number Type – The type of phone number (Basic, Voice Mail, Follow-Me Number with Voice Mail, Fax, Conferencing, Automated Attendant).
• Directory Listing – Indicates whether this phone number has been provisioned for directory listing.
• Call History – If clicked, this button allows access to the history of phone calls on this phone number (not available for Basic numbers).
• Edit – If clicked, this button allows access to the Service Manager for this phone number, allowing further management functions for the phone number (not available for Basic numbers).