Managing Account Codes

If desired, your service can be configured so that your employees must dial an 'Account Code' before placing an outbound call. This allows you to track usage of outbound calls from your system by employee, department, or project, etc, as desired. Your Account Codes can be configured as 'Verified' or 'Non-Verified'. With Verified Account Codes, the user must enter a code that matches one of the pre-configured codes in the Verified Account Code list. With Non-Verified Account Codes, the user can enter any code as desired. This is useful, for example, for tracking calls by project or client ID.

To setup your Account Codes, or to request a change in the configuration of your Account Codes, please contact Customer Service.