911 Information

Important Information About Your 911 Service
Before activating your service, your business should have received and acknowledged a “911 Notice”. To view a copy of this notice, see “Viewing Your 911 Notice” under section Viewing Agreements and Notices in this tutorial. Please make sure that you have reviewed this important information.

How To Change Your 911 Emergency Address
Please contact Customer Service by phone, email, or mail if your business needs to change your 911 Emergency address(es). You may also submit a Service Ticket to request a change to your 911 Emergency address(es).

IMPORTANT: If you plan to move to move your equipment to a new location, you must request a change to your 911 Emergency Address. If you fail to update your 911 Emergency Address, you will not be able to use your 911 service.